Customer satisfaction and referrals are key components to business success, perhaps more so now than ever before. Do you ever wonder what customers think of your product or service? Of course you do. And that’s why Tourism Vancouver is pleased to announce the launch of the Net Promoter Score Program. This simple measure will allow you to measure customer satisfaction and engagement – a leading indicator of revenue growth.
Net Promoter Score: Measuring Customer Satisfaction & Engagement
May 30, 2016