Tourism Vancouver COVID19 Advisory


Last updated: April 7, 2020


COVID-19 is being effectively monitored, controlled and treated in British Columbia and Canada.  The Public Health Agency of Canada is actively monitoring the situation and working with the World Health Organization and other international partners.  We know that COVID-19 remains top of mind for many travelers.

Tourism Vancouver is working closely with key industry partners including the hotel community, Destination British Columbia and Destination Canada as the situation evolves. Tourism Vancouver and our industry partners will continue to monitor the COVID-19 situation in other countries closely and assess potential impacts in our region. We are committed to providing updates as new information becomes available. We have compiled some useful resources and information below.


On March 20, 2020 Canada’s federal government and the Province of British Columbia announced new measures to slow the spread of COVID-19 including:                                                                                                                

  • Canada has closed its borders to travellers who are not Canadian citizens or Permanent Residents. This will be in effect for travellers from the U.S. until 1 a.m. EST on April 21, 2020, and any country besides the U.S. until June 30, 2020. The Order in Council can change these dates at any time. We recommend that you frequently check the Government of Canada website for updates to the federal response as the COVID-19 situation continues to evolve.
  • Canadians have been instructed to avoid all non-essential travel outside Canada 
  • Air operators have been formally mandated to prevent any travellers with symptoms to board an aircraft to Canada, and only four Canadian airports are now accepting international flights, including Vancouver International, Pearson International in Toronto, Calgary and Montreal
  • Anyone arriving in British Columbia from outside of Canada, including the United States, are to self-isolate and monitor for symptoms for 14 days upon arrival


Public Health Agency of Canada has updated their website with a notice that there is an increased risk of more severe outcomes for Canadians:

  • aged 65 and over
  • with compromised immune systems
  • with underlying medical conditions

For the most accurate and up-to-date information on the COVID-19 situation, please visit PHAC's website. They continue to reassess the public health risk, based on the best available information as the situation evolves.

The provincial government has also launched a new hotline for non-medical information about the virus, such as travel recommendations and social distancing: 1-888-COVID19 or 1-888-268-4319 (open from 8:30 am to 8:00 pm)

If you or someone you know is experiencing possible COVID-19 symptoms, call the provincial health information hotline at 8-1-1, or contact the B.C Centre for Disease Control at 1-833-784-4397.

You can also conduct an initial self-diagnosis at the provincial government’s HealthLinkBC page:

Destination BC has created a hub that includes information on virus prevention and planning, travel advisories, airport screening measures, and tips for visitors seeking medical attention:


Tourism Vancouver Visitor Centre

Tourism Vancouver Visitor Centre office is closed until further notice to keep our staff, volunteers, and community safe. You can reach us at 604-683-2000 or or click on the “Chat Now” button at the bottom of the screen.


Additional Resources

Health Link BC’s website
Vancouver Coastal Health
Government of Canada Travel COVID-19 Update
Screen measures underway at YVR (Vancouver International Airport)
Vancouver Convention Centre COVID-19 Update
Cruise Lines International Association (CLIA) Statement on COVID-19
Port of Vancouver Cruise Schedule
Joint UNWTO & WHO statement on tourism and COVID-19
B.C. Centre for Disease Control virus update
Government of Canada COVID-19 update
World Health Organization COVID-19 update