Tourism Vancouver COVID-19 Advisory

Last reviewed: Oct 22, 2020

COVID-19 is being effectively monitored, controlled and treated in British Columbia and Canada.  The Public Health Agency of Canada is actively monitoring the situation and working with the World Health Organization and other international partners.  We know that COVID-19 remains top of mind for many travelers.

Tourism Vancouver is working closely with key industry partners including the hotel community, Destination British Columbia and Destination Canada as the situation evolves. Tourism Vancouver and our industry partners will continue to monitor the COVID-19 situation in other countries closely and assess potential impacts in our region. We are committed to providing updates as new information becomes available. We have compiled some useful resources and information below.

For Vancouverites looking for a way to rediscover their city, or visitors planning ahead, our Vancouver ComeBack hub provides up-to-date information on what is currently open for business in Vancouver.

WTTC safe travel stampTourism Vancouver has received the World Travel and Tourism Council (WTTC) Safe Travels Stamp, which allows travelers to pinpoint global destinations where they can experience "safe travels”.

Tourism Vancouver has been awarded a Safe Travels Stamp by the World Travel & Tourism Council (“WTTC”). This stamp is the world’s first ever global safety and hygiene stamp for the travel and tourism industry, and signals to the public that a destination is safe to visit. 

The Safe Travels stamp has been endorsed by over 200 tourism groups, including the United Nations World Tourism organization (UNWTO). 

Tourism Vancouver along with our partners in Metro Vancouver will continue to collaborate to ensure visitors feel safe in our destination. As a designated public destination authority, Tourism Vancouver will act as a Safe Travels ambassador to our tourism stakeholders and help them achieve their Safe Travels stamp.

Look out for the stamp on our Member’s listings on the Tourism Vancouver website.

On March 20, 2020 Canada’s federal government and the Province of British Columbia announced new measures to slow the spread of COVID-19 including:

  • Canada has closed its borders to travellers who are not Canadian citizens or Permanent Residents. We recommend that you frequently check the Government of Canada website for updates to the federal response as the COVID-19 situation continues to evolve.
  • Canadians have been instructed to avoid all non-essential travel outside Canada 
  • Air operators have been formally mandated to prevent any travellers with symptoms to board an aircraft to Canada, and only four Canadian airports are now accepting international flights, including Vancouver International, Pearson International in Toronto, Calgary and Montreal
  • Anyone arriving in British Columbia from outside of Canada, including the United States, are to self-isolate and monitor for symptoms for 14 days upon arrival

For the most accurate and up-to-date information on the COVID-19 situation, please visit PHAC's website. They continue to reassess the public health risk, based on the best available information as the situation evolves.

For non-medical information about COVID-19, such as travel recommendations and physical distancing please call the provincial government launched hotline: 1-888-COVID19 or 1-888-268-4319 (open from 7:30 am to 8:00 pm)

If you or someone you know is experiencing possible COVID-19 symptoms, call the provincial health information hotline at 8-1-1, or contact the B.C Centre for Disease Control at 1-833-784-4397.

You can also conduct an initial self-diagnosis at the provincial government’s HealthLinkBC page:

Destination BC has created a hub that includes information on virus prevention and planning, travel advisories, airport screening measures, and tips for visitors seeking medical attention:

Tourism Vancouver Visitor Centre

The Tourism Vancouver Visitor Centre located at 200 Burrard Street is now open to help you plan your trip to Vancouver. To view our COVID-19 Health and Safety Plan, click here.

Wednesday to Sunday 9:00am – 3:30pm
Closed Monday and Tuesday

You can also get in touch with us by phone or email at: 604-683-2000 or


Meetings & Events

BC Meetings & Events Update
BC Meetings & Events Safe Restart Guidelines


Additional Resources

Health Link BC’s website
Vancouver Coastal Health
Government of Canada Travel COVID-19 Update
Vancouver Convention Centre COVID-19 Update
Cruise Lines International Association (CLIA) Statement on COVID-19
Port of Vancouver Cruise Schedule
B.C. Centre for Disease Control virus update
Destination BC - Know Before You Go