Along with its spectacular scenery and world-class recreational experiences, Vancouver has earned a reputation for its warm hospitality and welcoming attitude. You’ll notice the friendly smiles and helpful service as soon as you arrive.

While you’re here, make sure to visit the friendly and helpful staff at one of the many Visitor Information Centres.

Tourism Vancouver operates a Visitor Centre in the downtown core of Vancouver. There are also at Vancouver International Airport, the Peace Arch border crossing, and additional satellite visitor kiosks at key locations around the city during the 2010 Winter Games. (Please see below for specific address and contact information.)

The visitor information centres and satellite visitor kiosks are a great place to pick up a range of maps and visitor guides to help you find your way around the city, and learn about the best places to dine, shop and experience all that Vancouver has to offer.

Visitor Information Centres in Metro Vancouver:

Vancouver Visitor Centre, Downtown Vancouver

Serving as the city’s official resource for travellers, the Visitor Centre is located in downtown Vancouver at the foot of Burrard Street across from Canada Place, the convention centre and the cruise ship terminal. The visitor counsellors can help with free reservations for accommodations, sightseeing and adventure tours, as well as offer tickets to the city’s attractions, cultural and theatre events, and transportation.

Plaza Level, 200 Burrard Street
Vancouver, British Columbia
V6C 3L6

Contact Information:
Phone: 604-683-2000
Fax: 604-682-6839

British Columbia Visitor Centre at YVR, Richmond

The Visitor Centre at Vancouver International Airport offers visitors a wide range of travel services. Courteous, knowledgeable staff provide professional visitor counselling and itinerary planning, accommodation reservations, ticket sales for bus services to Vancouver, Whistler and Victoria – and a host of helpful travel information, including transportation and community information on all areas of British Columbia.

3211 Grant McConachie Way
Arrivals Area, Domestic and International Terminal Buildings
Richmond, British Columbia
V7B 1X8

Contact Information:
Phone: 1-800 Hello BC (1-800-435-5622)

British Columbia Visitor Centre at the Peace Arch Border

The Visitor Centre at the US/Canada Peace Arch border crossing offers visitors a wide range of travel services. Courteous, knowledgeable staff provide professional visitor counselling and itinerary planning, accommodation reservations, ticket sales for bus services to Vancouver, Whistler and Victoria – and a host of helpful travel information, including transportation and community information on all areas of British Columbia.

298 Highway 99
Surrey, British Columbia
V3S 9N7

Contact Information:
Phone: 1-800 Hello BC (1-800-435-5622)

To better serve our Olympic visitors, eight satellite visitor kiosks will be open at key points in the city to help answer any questions – and make the most of your stay during the 2010 Olympic and Paralympic Winter Games.

These Satellite Visitor Centres will be open daily, from February 12th to 28th:

• Robson Street at the Art Gallery, 750 Hornby Street – Open from 10:00am to 10:00pm
• Library Square at Robson Street and Homer Street) – Open from 10:00am to 10:00pm
• Live City Yaletown at David Lam Park (Pacific Boulevard and Drake Street) – Open from 11:00am to 11:00pm
• Live City Downtown (at Georgia Street and Beatty Street) – Open Mondays to Fridays from 4:00pm to midnight and Saturdays and Sundays from 11:00am to 12:00am
• Granville Island – Open from 10:00am to 8:00pm
• Athlete’s Village – Open from January 29th, hours will vary
• Pacific Coliseum, 100 North Renfrew Street – Open from 2:30pm to 10:30pm
• Concord Pacific Site – Open from 12:00pm to 10:00pm (to be confirmed)

For your convenience, additional visitor services will available at:

• Hillcrest Park (home of Curling), 4575 Clancy Loranger Way (Ontario Street and 30th Avenue)
• University of British Columbia (home of women’s hockey)
• Canada Hockey Place (home of men’s hockey), 800 Griffiths Way
• BC Place Stadium, (ppening/closing ceremonies; medals ceremonies) 777 Pacific Boulevard
• Canada Olympic House, 6th floor of The Bay downtown, Pacific Centre Shopping Mall (674 Granville Street)