Tourism Vancouver strives daily to exceed our customer's expectations. Whether it's through the highly successful Vancouver's Service Edge program or in association with the BestCities Global Alliance, Tourism Vancouver's role is to help make your job as a meeting professional easier and to ensure Vancouver exceeds your expectations. Read first-hand what our clients have to say about their experience with us

"The Vancouver team went above and beyond the call of duty to ensure that the Risk and Insurance Management Society Suite Life FAM trip in Vancouver exceeded the RIMS staff and our 55 participating insurance clients' expectations. No detail was overlooked. Everyone had a great time and kept on saying throughout that this is "the best Suite Life they had ever attended". The hotels and the venues showcased generated significant interest for the insurance companies who will hold their own client events during the RIMS Annual in Vancouver next year. THANK YOU SO VERY MUCH to the Vancouver team for making our RIMS 2011 Suite Life event memorable and one that will remain in everyone's memories. I look forward to our continued partnership as we navigate towards RIMS 2011. Kindest regards and thank you Vancouver for all you do!"

Blanca Ferreris, CMP, CMM
Risk and Insurance Management Society, Inc - Suite Life Tour 2010

"Pediatric Academic Societies 2010 in Vancouver was the 3rd largest meeting in the history of the organizations. All four sponsoring organizations; American Pediatric Society, Society for Pediatric Research, Academic Pediatric Organization and the American Academy of Pediatrics along with over 15 alliance organizations were extremely happy of the success of the PAS. From preplanning to post completion, the City (Tourism Vancouver), Vancouver Convention Centre and host hotels did an absolutely wonderful job in welcoming and executing the PAS meeting and delegation. Without their true professionalism and attention to details, we couldn't have had a better conference."

Kathy Cannon, APS/SPR Associate Executive Director
Pediatric Academic Societies 2010 Annual Meeting - 7000 Delegates

"As is the case for all large medical congresses, the preparatory route is a long one and requires the cooperation of all kinds of local and national organisations. We've been planning this congress for six years. And here I should pay high tribute to the Vancouver Convention Bureau, which has helped us enormously in drawing up the bid and pulling in the congress. There's a lot of hard work involved in bringing more than 4000 delegates to a city. Especially lots of collaborative work!"

Professor Dr. Paul Keown, University of British Columbia
Transplant Society 23rd World Congress (2010) - 4800 Delegates

"The staff of Tourism Vancouver CVB are consummate professionals. Even while they were traveling I received immediate response to any inquiry. Each staff member always went beyond any question to provide numerous suggestions and recommendations. Our request for a site inspection for the President of the CenturyMen to be able to discover concert venues, hotels, restaurants and sightseeing was answered with a positive response immediately...even though we were very late it requesting it. My first contact with the Vancouver CVB was in 1984. Although the service was excellent at that time...you have come a long way since then. The variety of services offered the depth of experience of your staff and attitude of helpfulness is now PERFECTION!"

The CenturyMen Male Chorale
2010 Pacific Northwest Choir Tour