Accessible Vancouver

Vancouver has a reputation for being one of the most accessible cities in the world. For disabled visitors, most attractions and many recreational sites are fully accessible. For more information, see the city of Vancouver’s dedicated web resource: www.vancouver.ca/accessibility.

 


Transport to the City for People with a Disability

Vancouver International Airport (www.yvr.com): As one of the world's most barrier-free airports, YVR exceeds national standards for people with hearing, visual or mobility impairments. Features include ticket and service counters with amplified handsets; low-mounted flight information monitors; visual paging monitors and public address systems displayed in written form; information kiosks with closed-captioned decoders; tactile guidance maps of the terminal building; accessible public telephones and services for the deaf; and accessible washrooms.

Airport vehicle rental agencies can provide cars with hand-controls. Accessible cabs are also available at the airport. All Canada Line stations are wheelchair-accessible, making public transportation easy – every Canada Line train can accommodate four wheelchairs.

BC Ferries (www.bcferries.com): Wheelchair-users planning to use the ferry can request easy-access parking at terminal buildings. All boat washrooms and deck areas are accessible on major ferry routes – decks are accessible by elevator on larger ships. Passengers are requested to call ahead before they travel to access a range of special services.

Pacific Coach Lines (www.pacificcoach.com): PCL offers accessible bus services between Vancouver and Victoria. Travellers must call 48 hours ahead to check availability.


Transport Around the City for People with a Disability

Transit: All Vancouver bus, SeaBus, SkyTrain and West Coast Express train services are accessible. The TransLink website (www.translink.ca) has a wealth of additional information on accessible transit services across the region.

Taxis: Accessible cabs are widely available across Vancouver from the city’s major taxi operators. Call ahead to ensure availability.


Accommodation

Hotels and other accommodation operators are assigned ratings for wheelchair, visual and hearing accessibility as part of the Accessible Tourism program. This program is a partnership between Tourism Vancouver, 2010 Legacies Now, the Province of BC and other tourism and disability organizations throughout the region. See Tourism Vancouver’s website (www.tourismvancouver.com) for more information and resources.


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