Vancouver

About Us

Our Vision

Tourism Vancouver's vision is to be the global leader in destination sales, marketing and visitor experiences.


Our Mission

Tourism Vancouver's focus is on building exceptional customer relationships. Our primary customers are meeting planners, travel influencers, travel media and independent tourists. Our efforts generate demand for the destination, thereby creating value for members and stakeholders. Innovation, partnership, research and accountability guide our approach.

We utilize person-to-person and technology-based sales, marketing and visitor servicing activities to achieve results. Through positive positioning of both the organization and the destination, our leadership benefits the society, culture, environment and economy of Greater Vancouver.

❐ See our Members section if you are a business interested in working with Tourism Vancouver.

❐ Visit our Media section if you are a local, national or international journalist looking for story ideas, assistance or resources. We're here to help!


Our Leadership

Tourism Vancouver is a destination marketing organization and business association representing approximately 1,000 members in tourism and related industries/activities. Our purpose is to effectively market Metro Vancouver as a destination for leisure, meeting and event travelers. Our goals are to attract visitors to the region, encourage them to stay longer and ensure they return. This is done through the coordinated group action of members and staff working together.

Tourism Vancouver's team includes approximately 60 full-time, 20 part-time, seasonal and contract positions and 200+ volunteers, working under the following program areas.

Tourism Vancouver's team includes 60 full-time, approximately 20 part-time, seasonal and contract positions and 200+ volunteers, working under the following program areas.

Experience Vancouver (Visitor Services & Sales)

  • Experience Vancouver (Visitor Centre)
  • Tickets Tonight
  • Cultural Tourism

Marketing

  • Marketing (Consumer, Trade and Meetings)
  • Digital Marketing
  • Communications & Media Relations
  • Marketing Research
  • Marketing Services

Destination Development

  • Destination Development
  • Membership Services
  • Corporate Sponsorships
  • Green Tourism

Meetings & Conventions

  • Market Development - Meeting & Convention Sales
  • Convention Services
  • Be a Host program

Leisure Travel & Digital Marketing

  • Leisure Travel Trade Sales and Service

Corporate Services

  • Finance
  • Information Technology
  • Human Resources

Board of Directors

In order to accurately reflect the activities of our members, Tourism Vancouver is led by our Board of Directors. Based on the mandate of the Board of Directors, the organization develops the strategies and plans to implement initiatives and achieve the desired results and targets. Strong leadership and guidance is provided by our 15 member Board of Directors, who represent each aspect of Greater Vancouver's tourism industry. These board members contribute their extensive knowledge and experience to our organization.

See our list of Board of Directors.